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About VG Art
At VG Art, we believe that art is more than just decoration—it's a powerful medium for connection, inspiration, and self-expression.
Frequently Asked Questions
Product
Is the artwork easy to install ?
Don't worry - installing artwork is very simple and usually involves just a few steps. If you have any questions about installation, please feel free to contact Support@vgart.com.
How should I choose artwork that’s right for my home ?
You can check out the blog on our website. If you're still having trouble deciding, feel free to contact us and we'll be happy to make a recommendation for you.
Shipping & Refund
How long will it take for me to receive my package ?
Orders are processed within 1–2 business days after you receive your order confirmation email. Shipment time is 3-5 business days. The total delivery time is 4–7 business days.
How much is the shipping fee ?
There is no charge within our delivery area. If you live in a remote area, please check with our customer service team Support@vgart.com in advance.
What should I do if I'm not satisfied with the artwork ?
At VG Art, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy from the date of delivery.
How long does a refund take to process ?
The refund typically takes 2-7 business days to be credited back to your original account/payment method (the exact timeframe may vary depending on your bank or payment platform)